Naturally, we want you as a customer to be satisfied with the goods you buy from us. Should you regret your purchase, you have the right to withdraw from the contract of sale without giving any reason within 14 days after you received the goods. Always contact our customer service before returning the product, remember to enter your customer number and invoice number. You as a customer are responsible for the return shipping at the undone purchase. We will pay back within 30 days after you lifted the purchase and returned the product.
As a customer, you have the right to make a complaint within 14 days of receiving the product. We are obviously in charge of shipping costs in such returns. Against the displayed receipt.
The goods are returned to:
Peptonic Medical AB
Gustav Lund Road 143
167 51 BROMMA
Once we have received the product in connection, we will examine the product in accordance with the description you as a customer provides in connection with the complaint. It is important that you provide as detailed a description as possible. If the complaint is accepted, we will respond to your shipping costs and any other costs incurred in connection with the complaint. Even if we accept a complaint, you as a customer are always obliged to limit your costs as a result of the complaint. It is therefore only justifiable costs that are reimbursed.